Scent Trunk reviews
Scent Trunk is Netflix for fragrances. Scent Trunk is a personalized fragrance sampling subscription, where machine learning technology is used to determine exactly what consumers like to smell, so that we can send them their perfect scents monthly, or seasonally
Brand new fragrances
Scent Trunk is like Netflix for fragrances. So much shopping is done online now, but it’s difficult to purchase and sell scented products this way because, well – we can’t smell through the internet.
Scent Trunk aims to get you away from mass-marketed brands and move you towards more creative, independent perfumeries. You’ll receive three carefully selected 2ml sample bottles every month – exactly enough to get you through until the next bundle arrives. Your responses to this will help them build your profile and fine tune your boxes. If you receive a fragrance you particularly love you can easily visit their shop and buy a full bottle using your member discounts and any rewards you’ve picked up.
They run an email course called ‘Scent School’ for anyone who wants to learn a bit more about fragrances as they build their collection. Scent Trunk are genuinely passionate about improving your life through smell – not something you should turn your nose up at.
Overall User Rating
- Rated 3.67 stars
3.67 / 5
See
Scent Trunk alternatives & other
boxes people
like.
See other best subscription boxes in Beauty, Fragrance.
3 Reviews of Scent Trunk from Real Customers:
Our subscription box listings feature real customer reviews. Subscribers rate a box based on value, appearance, and other aspects, as well as providing comments and feedback about their experience with customer service. Our subscription box reviews provide a more accurate overview of boxes than from bloggers. We check all reviews are genuine. Want to leave your view? Write your review below.
Verified Review - April 2018
Took my money and ran!
By KelseyI bought a three-month subscription as a Christmas gift for my sister. I never received a shipping email, so I emailed their customer service and was told it probably went to my spam. I took their word for it but the scents never arrived. I emailed their customer service again and they reassured me that it likely went to the wrong address and would send a replacement. Still it never arrived. Many many email exchanges later and it’s now April. I have been asking for a refund and they haven’t been responding.
My conclusion is that Scent Trunk is a scam and I advise to stay away! I wish I had never stumbled upon their website or would have researched them before purchasing three-months. Don’t make the same mistake I did!!
Verified Review - April 2017
oh yeah
By R. BarnesBest subscription service ever…! I am in love with my custom scent. You gotta try Scent Trunk!!
Verified Review - November 2015
Marvelous scents
By Angela BartlettI have received 5 shipments from Scent Trunk. I can honestly say the service is a great value. Three spray vials of fragrance are neatly packed into a black bag which is then packed in a white box. There are descriptions of each fragrance in the box as well. I am excited to get each new shipment as I know I will be able to try fragrances that I would never be able to find any other way. Buying without trying doesn’t work for me because fragrances often change as the day progresses. With this service I can try as very expensive fragrance several times. Then when I buy I know I am happy with that fragrance.
Customer Service is out of this world. How many CEOs do you know that actually reply to an email? Scent Trunk’s CEO has done exactly that. My question was immediately answered.
Their delivery is good. I will be using their service as long as I use fragrance which is pretty much forever.
Scent Trunk Voucher Codes & Special Offers
There are no exclusive discounts right now
But you can STILL get the best introductory deal from Scent Trunk with our unique link.Latest Facebook Updates from Scent Trunk
What's happening on Facebook for Scent Trunk
Latest Tweets from Scent Trunk
See their latest Tweets and see how quick and responsive they are at customer service and sorting issues out with customers.
Twitter has returned errors:
- “Could not authenticate you. [error code: 32]”
More information on errors that have codes here.
Write your own review!
Something wrong with this listing? Update this box details
Contact Details
Website: Visit
Phone Number: 1 613-985-6517
Customer Service: Email address
Twitter: @scenttrunk
Facebook: Like their page